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2 May 2020

Your 2020 Employee Experience Cheat Sheet

Post by Kaylee Barnes

Most companies have to review everything starting from their literature to their compliance by screening your employee experience daily. In this era, it’s is not adequate for the company’s success to just provide the employees with essential benefits like PTO and health insurance. It has to go far beyond to give their employees an ideal experience within the workplace. We can say that the employee experience is the total sum of all the employee’s inter-company communication.

It involves the favors, literature, physical work atmosphere, and equipment that are granted for the progress of the employees, which eventually translates into profit. In reality, organizations having greater employee engagement pull in 2.5 times more revenue than businesses with low engagement levels.

If you are willing to make your talent acquisition better and elevate employee retention rates, implement the following tips to give an ideal experience to your employees.

Upgrade Company’s Internal Communication

Teams that are associated with internal communication do a lot more than just circulating the details of the company. They encourage a sense of cooperation, promote teamwork to achieve a common goal, and develop a united company culture. When employees are well aware of their goal, they are more likely to engage in productive activities and become the brand representative of your company. Therefore, there is a positive relationship between a sense of purpose and employee motivation level. Use internal communication in your best interest for boosting employee experience.

Practice Employee Journey Mapping

The journey map of an employee reflects the numerous phases that an employee has to go through while they are working with a company. It enables you to determine the problem areas and critical period where employee’s actions and feedback works as a bridge to fill the gap between the present critical situation and a required state. The perfect journey map begins with the clear-cut results, employing X and O data.

However, It is a challenge to identify and differentiate between employees’ life cycle even after conducting employee engagement surveys every year, as every employee is found to be at a different stage because of the differences in their personal experiences, including different motivation, engagement, and productivity level which cannot be understood easily.

Data is the only way that would help you put down a journey map for each employee for an enhanced experience.

Provide Ideal Onboarding Experience

One critical step that many companies are missing is providing employee orientation program to the new hires. Failure to provide an ideal onboarding experience later comes out as a hurdle in employee success, due to poor engagement and lack of effort. In fact, Harvard Business Review revealed that hires that look for a new job within the six starting months of their job are 33%, for which the onboarding experience counts a lot.

A program needs to be designed that is confined, adjusted according to the targeted audience (i.e. both sales reps and customer service reps get different orientation), and contains well-defined goals.

Invest In The Well-Being Of Employees

Active employees save the organization’s money and time by incurring lower health costs, but employee well-being not only refers to their physical state. Activities that promote employee’s mental, spiritual and emotional growth need to be organized to increase the productivity at the workplace.

Organizations should incorporate health and fitness sessions into their culture, providing access to clinics, gyms, healthy snacks and medical leaves.

Offer Career Development Opportunity

An opportunity for career development is the key that encourages employees to stay more likely at your organization. You can spot loyal employees by arranging training sessions for hiring a new group of leaders, building a sense of responsibility as you invest in them. A yearly discussion regarding employee’s long- term career development should be planned by the managers to keep them engaged and motivated.

A skilled mentor can also be appointed for the employees for their guidance and evaluation. This evaluation will result in the rise of employee engagement as well as broaden the company’s present talent bank.

Conduct Employee Benefit Surveys

It is very crucial for your recruitment and retention efforts to provide the relevant benefits to the employees as most of the employees prefer consuming additional benefits over a salary raise. You can distinguish the importance of benefits to the employees through benefit surveys. They contain the questions asking the quality of particular benefits, how they differ from other companies and suggestions regarding the benefits they want in the future. This can be associated with the PTO, maternity leave, retirement, health assurance, free food, stock options, etc.

Implement Feedback

Various organizations conduct surveys on employee engagement and feedback to identify where their employees are standing, but do not take the given suggestions seriously. This can create a negative impact on employees and result in a loss of trust. If an employee is being valued, they tend more to share their views, but resist sharing their opinions if they know they won’t listen. To be successful, a company needs to share its action plan with its employees, provide access to smart benefits such as an income driven repayment plan for loans, and assign a person to supervise the changes.

Conclusion

Construct a positive employee experience implementing these smart tips and long-lasting strategies to guarantee respect, employee development, admiration and workplace satisfaction to each employee every day. Always remember, never stop the efforts you are making for the improvement of employee experience.

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